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THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU
MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS
TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
Our practice is dedicated, and we are required by applicable
federal and state laws, to maintain the privacy of your
health information. These laws also require us to provide
you with this Notice of our privacy practices, and to
inform you of your rights, and our obligations, concerning
your health information. We are required to follow the
privacy practices described below while this Notice
is in effect. This Notice is effective as of July 1,
2003 and will remain in effect until we replace it.
CHANGES TO NOTICE:
We reserve the right to change this Notice and the privacy
practices described below at any time in accordance
with applicable law. Prior to making significant changes
to our privacy practices, we will alter this Notice
to reflect the changes, and make the revised Notice
available to you on request. Any changes we make to
our privacy practices and/or this Notice may be applicable
to health information created or received by us prior
to the date of the changes.
You may request a copy of our Notice at any time. For
more information about our privacy practices, or for
additional copies of this Notice, please contact us
using the information listed at the end of this Notice.
PERMITTED USES AND DISCLOSURES OF HEALTH INFORMATION:
A. TREATMENT, PAYMENT, HEALTH CARE OPERATIONS: You
should be aware that during the course of our relationship
with you we will likely use and disclose health information
about you for treatment, payment, and healthcare operations.
Examples of these activities are as follows:
Treatment: We may use or disclose your health information
to a physician or other healthcare provider providing
treatment to you.
Payment: We may use and disclose your health information
to obtain payment for services we provide to you.
Healthcare Operations: We may use and disclose your
health information in connection with our healthcare
operations. Healthcare operations include quality assessment
and improvement activities, reviewing the competence
or qualifications of healthcare professionals, evaluating
practitioner and provider performance, and other business
operations.
B. AUTHORIZATIONS: You may specifically authorize
us to use your health information for any purpose or
to disclose your health information to anyone, by submitting
such an authorization in writing. Upon receiving an
authorization from you in writing we may use or disclose
your health information in accordance with that authorization.
You may revoke an authorization at any time by notifying
us in writing. Your revocation will not affect any use
or disclosures permitted by your authorization while
it was in effect. Unless you give us a written authorization,
we cannot use or disclose your health information for
any reason except those permitted by this Notice.
C. DISCLOSURES TO FAMILY AND PERSONAL REPRESENTATIVES:
We must disclose your health information to you, as
described in the Patient Rights section of this Notice.
Such disclosures will be made to any of your personal
representatives appropriately authorized to have access
and control of your health information. We may disclose
your health information to a family member, friend or
other person to the extent necessary to help with your
healthcare or with payment for your healthcare only
if authorized to do so. In the event of your incapacity
or in emergency circumstances, we will disclose health
information based on a determination using our professional
judgment disclosing only health information that is
directly relevant to the person's involvement in your
healthcare.
D. MARKETING: We will not use your health information
for marketing communications without your written authorization.
However, our office needs to leave messages, return
telephone calls, and send office mail to your home address
as part of our normal practice. This agreement will
allow our office to use your name and the indicated
mailing address for sending reminders about scheduled
appointments, re-activation letters, sending birthday/holiday
cards, office newsletters, or providing information
about other health related matters that may be of interest
to you, billing statements/questions, status of your
account, and other office related matters. We will use
your home address unless you indicate a preferred mailing
address. This authorization may be revoked by you at
any time, by advising our office of this revocation
in writing.
E. USES OR DISCLOSURES REQUIRED BY LAW: We may use
or disclose your health information when we are required
to do so by law, including for public health reasons
(e.g., disease reporting). In some instances, and in
accordance with applicable law, we may be required to
disclose your health information to appropriate authorities
if we reasonably believe that you are a possible victim
of abuse, neglect, or domestic violence or the possible
victim of other crimes.
F. PATIENT AND THIRD PARTY PROTECTION: Only as permitted
by law, we may disclose your health information to the
extent necessary to avert a serious threat to your health
or safety or the health or safety of others.
G. LAW ENFORCEMENT/NATIONAL SECURITY: Under certain
circumstances we may disclose health information relating
to members of the Armed Forces to military authorities.
Under certain circumstances we may also disclose health
information relating to inmates or patients to correctional
institutions or law enforcement personnel having lawful
custody of those individuals. We may disclose health
information in response to judicial proceedings and
law enforcement inquiries as permitted by law and to
authorized federal officials health information required
for lawful intelligence, counterintelligence, and other
national security activities.
H. APPOINTMENT REMINDERS: We may use or disclose
your health information to provide you with appointment
reminders (such as voicemail messages, postcards, or
letters).
PATIENT RIGHTS:
A. ACCESS TO RECORDS: Upon submission of a written
request to us, you have the right to review or receive
copies of your health information, with limited exceptions.
You may obtain a form to request access by using the
contact information listed at the end of this Notice.
You may request that we provide copies in a format other
than photocopies and we will use the format you request
if it is readily available. We will charge you a reasonable
cost-based fee relating to the production of such copies.
If you request copies, we will charge you reasonable
costs of labor associated with making copies including
no less than twenty-five (25) cents per page for copies
or fifty (50) cents per page from microfilm, and postage
if you want the copies mailed to you, a minimum fee
of $25 will apply for these records. If you request
an alternative format, we will charge a reasonable cost-based
fee for providing your health information in that format.
If you prefer, we will prepare a summary or an explanation
of your health information for a fee. If you request
a copy of your dates of service, a minimum $10 fee will
apply. Contact us using the information listed at the
end of this Notice if you are interested in receiving
a summary of your information instead of copies. All
requests must be in writing, including requests for
records, dates of service, or addendums to records.
A minimum of a $15 fee will apply to any requests to
fill out forms for the Employment Development Department,
Unions, Creditors, or any other disability and/or insurance
forms and must include a self-addressed stamped envelope.
All minimum fees are due and payable at time of request.
If additional fees are due, you will be notified at
time of receipt of forms.
B. ACCOUNTING OF CERTAIN DISCLOSURES. Upon written
request, you have the right to receive a list of instances
in which we or our business associates disclosed your
health information for purposes, other than treatment,
payment, healthcare operations and other activities
authorized by you, for the last 6 years, but not before
April 14, 2003. If you request this accounting more
than once in a 12-month period, we may charge you a
reasonable, cost-based fee for responding to these additional
requests.
C. RESTRICTIONS AND ALTERNATIVE COMMUNICATIONS: You
have the right to request that we place additional restrictions
on our use or disclosure of your health information
for treatment, payment and healthcare operations purposes.
Depending on the circumstances of your request we may,
or may not agree to those restrictions. If we do agree
to your requested restrictions we must abide by those
restrictions, except in emergency treatment scenarios.
You have the right to request that we communicate with
you about your health information by alternative means
or to alternative locations (e.g., at your place of
business rather than at your home). Such requests must
be made in writing, must specify the alternative means
or location, and must provide satisfactory explanation
how payments will be handled under the alternative means
or location you request.
D. AMENDMENTS TO RECORDS: You have the right
to request that we amend your health information. Such
requests must be made in writing, and must explain why
the information should be amended. We may deny your
request under certain circumstances.
E. ELECTRONIC NOTICES. If you receive this Notice
on our Web site or by electronic mail (e-mail), you
are entitled to receive this Notice in written form.
QUESTIONS AND COMPLAINTS
If you want more information about our privacy practices
or have questions or concerns, please contact us.
If you are concerned that we may have violated your
privacy rights, or you disagree with a decision we made
or any decisions we may make regarding the use, disclosure,
or access to your health information you may complain
to us using the contact information listed below. You
also may submit a written complaint to the U.S. Department
of Health and Human Services. We will provide you with
the address to file such a complaint upon request.
We support your right to the privacy of your health
information. We will not retaliate in any way if you
choose to file a complaint with us or with the U.S.
Department of Health and Human Services.
Please direct any of your questions or complaints to:
Contact: Angelica
Telephone: 925-275-9350
Fax:
925-275-9390
E-mail: atapia@fcghealth.com
Address: FCG- Bay Area Healthcare
PO Box 657
San Ramon, Ca. 94583
Copyright © 2002 Brown Rudnick eSolutions,
LLC. All Rights Reserved
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